Jessica Chen is an Emmy-Award Winner, a global communication expert, author and speaker.
She has taught over 2 million people how to improve their communication skills at work. Jessica has spoken at some of the top organizations, including at Google, Microsoft, Citibank, and the United Nations to teach their teams how to communicate and stand out in a global workplace.
Her book, “Smart, Not Loud: How to Get Noticed at Work for all the Right Reasons,” empowers those raised with “Quiet Culture” traits — where deference, humility, harmony, and dogged hard work are praised — get noticed without being loud, aggressive or boastful.
Jessica is the Founder & CEO of Soulcast Media, a global communication training company. Clients include Chanel, Mattel, and S&P Global, among many others. Prior to Soulcast Media, she was an award-winning journalist and has been featured in Forbes, Fortune, and Entrepreneur Magazine.
Talking Points
The New ROI: Return on Intelligence — Unlocking the Power of Human Potential
This keynote is a front-row seat to the future of work and how we can position ourselves to drive business results. Focusing on AI and it’s impact in the workplace, this dynamic session will inspire participants to elevate their communication and collaboration skills. Drawing from Jessica’s popular courses with over 2 million learners, attendees will know how to unlock their human potential, cut through noise, break down silos, and accelerate innovation by engaging more purposefully across teams.The New ROI: Return on Intelligence — Unlocking the Power of Human Potential
You will learn:
- How to communicate with clarity and confidence in an AI-integrated workplace to drive decisions and visibility.
- Strategies to break down cross-functional silos and build stronger team alignment for faster innovation.
- A framework to cut through workplace noise so your ideas and contributions get noticed and acted on.
- Tools to engage more purposefully across hybrid and diverse teams to boost collaboration and results.
Themes: Future, collaboration, communication, teamwork, unlocking human potential
Lead in the Age of AI: Adaptive Leadership and Influence at Work
This high-impact keynote is designed for today’s professionals navigating constant change, digital disruption, and cultural complexity. Jessica Chen will draw on her journalism background and share inspiring stories of people who have lead with courage and accelerated business outcomes by coming together as a team. Through her signature “Communication Advantage” framework, Jessica will equip attendees with tools to inspire action so it’s not just about managing change—it’s about becoming the kind of leader who shapes it.Lead in the Age of AI: Adaptive Leadership and Influence at Work
You will learn:
- How to lead through uncertainty and disruption using the Communication Advantage framework to inspire confidence and action.
- A storytelling technique to influence across teams and cultures—essential for driving alignment in high-change environments.
- Ways to build trust and credibility quickly so you can lead with impact, even without formal authority.
- Practical tools to shift from reacting to change to actively shaping it as a strategic and adaptable leader.
ThemeS: Change management, leadership, adaptability, influence, culture
The Visibility Factor: Stand Out, Speak Up, and Drive Your Career Forward
This powerful keynote will empower attendees to move beyond just working hard to strategically advocating for their ideas. Jessica Chen will unveil her proven ACCT Framework to teach professionals how to build a compelling career brand and communicate with confidence—without sounding self-promotional. Participants will walk away with actionable skills, increase their visibility, and unlock more opportunities. This session is a must for organizations wanting to inspire employees to adopt an empowered mindset.The Visibility Factor: Stand Out, Speak Up, and Drive Your Career Forward
You will learn:
- How to use the ACCT Framework to advocate for your ideas and achievements without sounding self-promotional.
- Techniques to increase your visibility at work so decision-makers recognize your impact and potential.
- Steps to build a compelling career brand that aligns with your goals and communicates value clearly.
- Tools to shift from a passive contributor to an empowered leader, no matter your title or experience level.
Themes: Empower, visibility, career growth, motivational
Cross-Cultural Communications
Learn how to navigate cultural differences to build trust, avoid miscommunication, and lead with empathy. This session offers practical tools to adapt your communication style, connect across diverse teams, and collaborate more effectively in a global workplace.
Cross-Cultural Communications
Developing Executive Presence
Executive presence isn’t just about how you show up—it’s how others experience your leadership. In this session, participants will learn how to project confidence, communicate with clarity, and lead with influence in high-stakes situations, whether in meetings, presentations, or day-to-day interactions
Developing Executive Presence
Video
Jessica Chen | Global Communication Expert, Emmy-Award Winning Journalist, Bestselling Author, Founder & CEO of Soulcast Media
Jessica Chen | Cross Cultural Communications in Business Speaker
Jessica is a dynamic speaker who is both inspirational and educational. She is an expert in communication and she has a profound understanding of business solutions. Jessica is amazing and c ... keep reading MATTEL
Jessica is an amazing speaker and mentor who knows how to deliver engaging and practical lessons. We all walked away with actionable takeaways, which is rare! Thank you, Jessica, for this awesome session for our audience!
Jessica gave us a path forward, providing many insights, specific learning points, and key actions that our colleagues can undertake to create a more collaborative, purposeful, and successful working environment for all. The engaging atmosphere encouraged many of the participants to share their experiences and ask important questions. It was wonderful, positive, and empowering experience for our diverse colleagues and allies.
Jessica’s talk was so relatable that I found myself nodding along in agreement as she shared her personal struggles and triumphs. She made me realize that advocating for myself in the workplace is not just a necessary skill, but also an act of self-care and self-respect. Her passion and expertise are truly remarkable, and I can say with certainty that her talk was one of the best I have ever attended.
Jessica is humble, kind, knowledgeable, and a fantastic teacher to employees at all levels. Our organization was delighted to learn from Jessica and we hope that we can work with her again soon.
