The More The World Talks About Empathy, The More Empathy The World Will Have.
Mimi Nicklin is an internationally bestselling author, award-winning keynote speaker, and the visionary founder of Empathy Everywhere, the world's leading organisational empathy training and engagement platform. The number 1 Workplace Wellbeing Leader in Malaysia, Mimi is on an mission to "Reconnect One Million People By 2028". She has recently ranked as the #12 Female Influencer on LinkedIn in the country.
Her debut book, 'Softening The Edge', became an instant global bestseller, and her new book 'Empathy at Work' sold over 1000 copies in its first two weeks. She is now set to release The Connection Prescription in late 2025 from the USA, exploring connectivity and belonging as keys to longevity.
Mimi's influence extends across media platforms and has reached over 2,000,000 people in 2025 alone. With recent live appearances on the BBC to 85 million viewers, her insights are frequently featured in leading publications, including the Harvard Business Review, Forbes, The Independent, Vogue, Nokia, CEO Today, NBC and HMR Asia. She appears weekly across nationwide TV and radio shows in Asia, the Gulf and beyond.
Specialising in Listening-Led Leadership, Psychological Safety, and Multigenerational Leadership, Mimi's client portfolio includes Coca-Cola, Unilever, Standard Chartered, Stellantis, DP World, Cisco, Aditya Birla, Pfizer, Capgemini, Gitex, Daraz (Alibaba), the European Union, The Metropolitan Police Service UK, and the governments of Sri Lanka, Singapore, Malaysia, Saudi Arabia, and Dubai.
Mimi was honoured as Malaysian Female Leader 2024 and named among the Top 45 Sri Lankan Leaders 2024. With a charismatic and infectiously passionate stage presence, Mimi dedicates her time to delivering keynotes and change making impact to businesses and communities worldwide. She has a 98% excellence score and deep loyalty with her audiences which have expanded by over 1000% in 2025 alone.
Talking Points
The Empathy Algorithm: The Human Advantage AI Can’t Compete With
A data-driven keynote helping leaders and entrepreneurs understand why listening, influence and connection are today's most critical strategic capabilities.
The Empathy Algorithm: The Human Advantage AI Can’t Compete With
The $9 Trillion Leadership Gap: Why Empathy Is the New Currency
In the AI era, most organisations are overlooking a gap that forfeits their performance, retention, and innovation every day. This keynote exposes the staggering commercial cost of the global empathy deficit, and the human tools to close it from the inside out.
The $9 Trillion Leadership Gap: Why Empathy Is the New Currency
The Connection Prescription: The New Rules for Entrepreneurship, Leadership and Influence
After three decades of declining empathy, we are facing rising disengagement, customer churn, lower trust, and exhausted leaders. Mimi explore's why AI + HI (Human Intelligence) is the new ROI, and why entrepreneurial success starts with us.
The Connection Prescription: The New Rules for Entrepreneurship, Leadership and Influence
The Human Advantage: The Entrepreneur’s Secret to Winning in the AI Era
Mimi shows entrepreneurs how to stay relevant, build influence and accelerate growth. She explores what makes people pay attention, trust a vision, choose to follow and keep coming back when the market is noisier and more automated than ever.
The Human Advantage: The Entrepreneur’s Secret to Winning in the AI Era
The Hidden Secret to Longevity At Work & In Life
Based on Mimi's fourth book, The Connection Prescription Mimi presents a proven wellbeing framework for human longevity and long-term health in all areas of our lives.
The Hidden Secret to Longevity At Work & In Life
Why Mimi Nicklin Could Be the Perfect Fit for Your Next Event in Malaysia
Mimi Nicklin is a globally recognised keynote speaker and bestselling author based in Kuala Lumpur who delivers high-energy sessions for conferences, corporate events and leadership programs across Malaysia and Southeast Asia. As the founder of a leading empathy and workplace engagement platform, Mimi helps organisations strengthen communication, culture and performance through human-centred leadership strategies that drive real behaviour change.
Her keynotes resonate strongly with Malaysian organisations navigating talent retention, burnout, leadership pressure and evolving employee expectations, particularly in fast-paced and diverse business environments like Kuala Lumpur. Mimi tailors her sessions to reflect local workplace realities and cultural nuance, making her an ideal fit for events across Malaysia and regional markets such as Singapore, Indonesia, Thailand and Vietnam.
Video
Mimi Nicklin | Empathy Advocate
Meet Mimi Nicklin, Bestselling Author and coveted Global Keynote Speaker. With the goal of reconnecting 1 Million people in empathy, everywhere, Mimi Nicklin is an internationally bestselling author and the multi- award winning Founder of the world’s widest-reaching empathy training & engagement platform. Ranked as the Number 1 Workplace Wellbeing Leader in Malaysia on LinkedIn by Favicon, Mimi is a top 5-rated podcast host of her show, ‘MiMi YouYou’, she is omnipresent in the media including recently appearing live on the BBC to 85 million people. Having recently appeared on stage with Bill Gates, she is an experienced executive coach, and the globe's leading thought leader advocating for the movement to create more empathy in the world. She trained over 18,500+ professionals in Fortune 500 organisations globally in Listening-Led Leadership and has recently been awarded Malaysian Female Leader 2024 and Top 45 Sri Lankan Leader 2024. Mimi specialises in Listening-Led, Empathetic Leadership, Multi Generational Engagement, Psychological Safety and Inclusion & Wellbeing. She is as charismatic as she is passionate, and she is set on reconnecting our world, one organisation at a time!Mimi Nicklin | Empathy Is an Existential Business Priority! Find Out Why....
Mimi steps on stage as a lead plenary speaker to 4000+ HE leaders in Asia, at the regions largest HR and Leadership conference, NHCCE. Looking at the role of AI in reshaping HR and leadership Mimi held every set of eyes in the room.Your Keynote was one of the most impactful parts of our entire regional EMEA event. ... keep reading Daikin
Mimi, you opened our eyes to something that was always there and we never saw. This will change the way to work going forward.
This is our fourth time working with Mimi. It is extremely powerful content. Every organisation should have access to this.
Working with Mimi is like having a golden ticket. There are very few people that deliver consistently to the standard that Mimi does. She can safely be called outstanding
Mimi is the epitome of a modern-day leader – High IQ, even higher EQ. I would highly recommend Mimi – she’s incredibly competent, inspiring and educational, but more than all of those things she’s an amazing human.
Mimi, your session at the procurement Festival was truly eye-opening. The way you connected empathy to negotiation has changed how I approach leadership and decision-making. Thank you!
Mimi, thank you for one of the most important, inspiring and interesting sessions I have attended this year.
I had the privilege of attending an incredibly impactful session at NHCEE, where Mimi Nicklin - Empathy Advocate spoke on "The Empathy Algorithm: Decoding the Power of Listening Leadership in an AI-Driven World." One question she posed truly triggered my thinking: “How long can you afford not to listen and understand your team?"
This is our fourth time working with Mimi. Such powerful content. Every organisation should have access to this. Thank you!
Mimi’s presence on stage is unmatched. She changed our entire audience and left them asking for more. She isn’t just exceptional, she is superior.
